# (2018-09-09) Invest in building automation tools like generating quotations and igesting and reading replies. Invest in reminders for stuff, events and all. # (2018-09-05) When a person takes on an ongoing project or customer engagement, or receives a call from customer, he must be able to quickly lookup the history and be aware of everything, ... to serve customer better. # (2018-08-30) Justify in house development cost by the savings on productivity and software licenses per year. ## Ownership Establish ownership and proxies, and approval or chain of command processes for: * Services * Tasks * Customers * Business * Systems * Projects # (2018-08-06) We don't have pipelines, list of prospects, market research to know who is out there in every niche ... etc. No clear customer list, or history of engagement and services rendered and people involved on both sides. # (2018-07-26) Identify all data sources, owners, sensitivity, and their value. Initiative also allows us to be our own company if we decided to spin off from mother company. # (2018-07-26) Initiative also can maintain press releases, after we have become better at tracking our progress and in projecting accurate time lines, we can start doing press releases to further market and drive business. We can be confident about it since we will have accurate data. Other, a strategic thing is knowledge management, which should be part of our new system. Other, a system to remind employees of their day's and week's tasks. One should never forget forget an appointment or an engagement. Other, in task management, when somebody is not in the office, any other team member is supposed to be able to carry on, since all progress and knowledge and correspondence information is available, and permission is automatically given if assigned as delegate via GRADY. # (2018-07-24) The system we are going to build should be central to everything, even email should be from the system via exchange or WEBDAV or CALDAV or CARDDAV; use tags and stuff to keep archival and filing organized. Let them be as automatics as possible. Let our new initiative be base for all future enhancements, like making all communications through it, like making a gate access system (instead of ugly paper forms), or incorporating bar codes or QR codes readers everywhere. Find an open source base for all of this, or a flexible NoSQL DB that will allow for all kinds of flexibility. # (2018-07-22) Start by imaging a world where the project is working order. ... Plan according to that. # (2018-07-21) VP and directors are doing too much follow up, and don't have enough progress data to build a decision on. GOAL: stay away from email, ... all communications and reporting should be on a unified system, .... only use email to communicate with external entities (those who are not on the system), ... and even then, initiate communications and receive responses and record all correspondence in that unified system. + DMS + more ... # (2018-07-05) Assessment will be outdated the minute we start. Our whole role is to carry out the work, and support management good. # (2018-07-02) Manage project and project resources and operations resources and ownership, like a firewall, switch, ... etc.